Now let us get it done.
The decision has been made.Now something has to move.
You know something needs to change.
The question now is who should do it, how it should be done,and how you make sure the solution actually solves the problemit was meant to solve.
Discuss Implementation
Knowing what needs to happen does not mean it happens.
A strategy can be sound.
A supplier can be capable.
A team can have good intentions.
Different problems need different kinds of action.
Create what is missing.
A system, process, website, automation or other solution may need to be created.
Find the right capability.
The business may need a specialist, supplier or capability it does not currently have.
Get the pieces working together.
Several people may need to contribute to the same outcome.
Keep the requirement intact.
You may want someone to stay close to the work and make sure the original requirement does not get lost during implementation.
Put the result where it belongs.
Your internal team may ultimately need to own what has been created, with the right understanding and responsibility around it.
Not everything needs another supplier.
Part of implementation is deciding where the work should sit.
Your existing team
If the capability already exists internally, we identify who should own it and what they need to succeed.
A new hire
Sometimes the missing piece is a person or capability the business needs permanently.
An external specialist
Where specialist expertise is required, I can help identify and assess suitable providers.
My implementation team
Where the work falls within services my implementation business provides, I can oversee the team responsible for delivering it.
I keep the problem attached to the solution.
My role is not to become the person doing every task.
I stay close enough to the project to make sure the people doingthe work understand what is required, why it matters and whatthe result needs to accomplish.
I ask questions. I check progress. I identify where somethingis drifting.
And where necessary, I bring the conversation back to theproblem we were supposed to solve.
I oversee the outcome.I do not become your extra pair of hands.
Help scope the requirement.
Identify the right people.
Brief specialists.
Review progress.
Ask the questions that need asking.
Flag risks or drift.
Coordinate where agreed.
Help resolve obstacles.
Check whether the solution meets the requirement.
Become your administrator.
Take over your team's routine responsibilities.
Run your diary.
Do every implementation task personally.
Replace accountable managers.
Make executive decisions on your behalf.
Keep the work connected to the reason we started it.
Understand
What are we actually trying to accomplish?
Scope
What needs to happen, who needs to be involved and what does success look like?
Assign
Internal team, new hire, specialist, implementation team — or a combination.
Implement
The people responsible for delivery do the work.
Oversee
We check progress against the original requirement and deal with problems as they arise.
Hand over
Where appropriate, the completed solution moves into the business with clear ownership.
The scope determines the fee.
A website implementation is not the same project as restructuringa workflow, sourcing a specialist or overseeing a multi-party implementation.
We first understand what needs to happen.
What needs doing.
Who needs to be involved.
What my role should be.
What it will cost.
Something needs to move from intention to action.
You know what needs to happen, but nobody owns it.
A project keeps moving without actually getting finished.
You need a capability the business does not currently have.
You have suppliers involved but need someone protecting the original requirement.
Something needs to be built, but you are not sure who should build it.
The solution exists on paper but has not made it into the business.
Strategic Support or Implementation?
You are doing the work.
You and your team know what needs to happen and are responsiblefor moving it forward. You want me alongside you each week toreview progress, solve problems and adjust where necessary.
Explore Strategic SupportThe work needs more around it.
The project needs additional people, specialist capability,coordination or oversight to get from the decision to thefinished result.
Discuss Implementation
Before we get to work.
Do you personally do all the implementation?
Can you work with our existing suppliers?
Can you find suppliers or specialists for us?
Can your own team implement the solution?
Do we need a Business Diagnostic first?
How much does it cost?
Tell me what needs to happen.
You may already know exactly what needs implementing.
Or you may simply know that something needs to changeand nobody has managed to get it over the line.